Contract/Temp

Our client, a prestigious, international consumer electronics company, seeks a Front Desk Receptionist on a long term temporary/contract basis (Indefinite). This is a full time position.  In this role, you will:

Responsibilities:

• Answering phone calls and assisting customers with product related questions and concerns
• Responsible for the timely and accurate data entry of Supply orders and Service calls issues
• Responsible for customer service support issues including billing, order status and customer inquiries
• Log and return all voice message calls daily; documenting all required information into database and owning the call to ensure thoroughness and timely resolve to the customer’s satisfaction
• Other duties assigned

Qualifications:

• 1-3 years of experience in a reception or customer service environment; call center support experience preferred
• Good working knowledge of Microsoft Office Products (Word, Excel, PowerPoint, and Outlook)
• Strong communication and written communication skills

Hours: 8:00 am - 5:00 pm