Uniforce Staffing Solutions

Customer Service Rep

Administrative Assistant
Kingsport, Tennessee
  • Added - September-13-2021
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Direct Hire

Our client, an international consumer electronics company, seeks a Sales Coordinator who will be responsible for the accurate processing of sales order requests and contracts.  This is a full time direct hire position.

In this role, you will:

  • Submit and review credit applications for pre-approval of all deals.
  • Obtain buy-out and trade-up quotes as needed
  • Coordinate new customer file setup and existing customer profile maintenance with Master Data
  • Ensure completeness and accuracy of order documents including leasing requirements and maintenance contract
  • Enter orders and maintenance contracts in SAP and CRM 
  • Coordinate out-of-territory deliveries and ongoing service with proper dealers
  • Acts as liaison with Corporate National Accounts as orders warrant
  • Tracking and timely reporting of order status as per Sales Potential 
  • Coordinate with leasing companies to ensure timely funding of lease transactions
  • Responsible for ensuring complete and timely scanning of all customer documents.
  • Oversight of timely receipt of return authorizations for lease returns
  • Lease Portfolio Management and Reporting
  • Coordinate with Customer Service Reps regarding issues related to billing, customer inquiries
  • Provide administrative and system support for assigned sales representatives
  • Internal and external questions from Service, Sales & Mgmt
  • Document management (Audit compliance, and to have organized/saved contracts, lease copies, negotiations, etc., for retrieval when requested by customer)
  • General contract and equipment maintenance
  • Contract Renewal Report


Qualifications:

  • 1-3 years’ experience as an assistant in a sales organization or similar capacity in an administrative financing role
  • Highly detail oriented with exceptional organizational skills
  • Proficiency in Microsoft Office, with an emphasis on Excel
  • Superb written and oral communications skills
  • College degree preferred
  • Experience with SAP preferred

Interested in this job? Apply Now.