Uniforce Staffing Solutions

Contract Administrator (National Accounts)

Customer Service
Montvale, New Jersey
  • Added - September-09-2022
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Temp-To-Hire

Our client, an international consumer products and electronics corporation, seeks a Contracts Administrator who will be responsible for order completion for both Corporate and Commercial Accounts on a national scale. Areas of responsibility include order processing, verifying economic structure of finance transactions, customer, dealer and lender relations, collections, and reporting.  This is a full time temp-to-hire position. 
Responsibilities

  • Ensure accurate order entry into SAP.
  • Perform complete review of customer Purchase Orders.
  • Request customer specific set up through Master Data.
  • Make critical business decisions relating to customer and dealer issues to either approve or decline special requests
  • Determining whether to accept, or reject each Purchase Order, including exercise of discretion to modify terms.
  • Review and evaluate to approve or deny terms regarding invoicing and cash application with respect to commissions & shipping charges.
  • Decision making concerning shipment of supplies/materials to customers when dealers decline to ship directly.
  • Decision making re whether orders may be released in each situation prior to full documentation 
  • Determine release of orders for shipment and track activity to ensure completion of all shipping/delivery
  • Responsible for accurate billing of federal, state, and commercial customers to ensure full compliance with state contract terms. 
  • Responsible for managing customer lease/rental receivables, including accurate and timely invoicing and as dispute resolution
  • Issue and follow up on all pre-install Return Authorizations.
  • Follow up with dealers to ensure install reports are returned and scanned into SAP.
  • Create Excel based worksheets, as needed.
  • Follow up with lender on funding to maintain delinquencies under 60 days.
  • Create invoices based upon customer-specific requirements and following resolving any discrepancies between the two.
  • Identify and make all contract adjustments in Infolease.
  • Create and manage customer database for all specific invoicing requirements and customer contacts.
  • Follow up with customers to identify any billing issues and to ensure timely payment of invoices.
  • Resolve all customer and dealer disputes and inquiries.
  • Provide customer specific delinquency reports with analysis of performance. 
  • Reconcile all “out of balance” items between SAP and Infolease including determining reasons for discrepancies and how to resolve 
Qualifications
  • 2-3 years experience as a leasing contract administrator or similar role
  • Superior knowledge of Microsoft Excel. Must be able to create and manage spreadsheets using intermediate level of formulas and functions (V-lookups and pivot tables).
  • Must be able to identify issues, act independently to develop and implement action plans for resolution of same and ensure issues are resolved.
  • Reconciliation skills are required for analyzing issues related to invoice discrepancies and lender service compensation.
  • 4-year college degree in business or equivalent prior experience performing similar responsibilities is preferred.
  • Must have excellent communication and interpersonal skills to effectively interact with individuals across the organization and with outside vendors and customers.

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