Contract/Temp

• Respond to inquiries via phone, email and text regarding receiving care
• Answer potential and existing client questions regarding their care.
• Send electronic intakes in from our EHR system therapy notes.
• Process intake documents.
• Verify medical insurance is active.
• Assign client to a therapist.   
• Review therapist caseloads to attain openings for new clientele.
• Close cases in the system to make room for new clients.
• Update spreadsheets that help organize our workflow.
• In addition to these general duties, an individual employer may request that you perform other duties that fit with your training and background experience or provide further training for new duties.

• Previous medical experience is preferred
• Bilingual (English/Spanish) a plus but not required
• A high school diploma or degree in Psychology
• Excellent customer service skills, organizational skills and willingness to work well with others and collaborate
• Ability to understand insurance coverage information such as deductible, copayment, coinsurance.