In today’s busy working environment, virtually every office stands to gain efficiency and productivity with the addition of an organized team player capable of supporting the administrative staff.
Popular administrative support roles and titles include: administrative assistant, customer service, data entry, receptionist, clerical support or marketing assistant. Administrative support staff are frequently required to perform a blend of administrative skills, usually determined by unique factors within your office workflow and processes, along with the strengths of the Uniforce staff member provided.
Our company offers flexible administrative support staffing solutions, including temps, full-time, temp-to-hire and direct hire employees.
Administrative and clerical support makes your office hum.
Administrative assistants provide clerical support for any number of office staff, often including an office manager. A qualified administrative assistant is prepared to support the needs of multiple supervisors and act as receptionist as needed. Administrative assistants must possess strong organizational skills, particularly with regard to standard computer applications and filing. Uniforce administrative assistants are also expected to provide support with research and project coordination, including the interpersonal skills required to clearly communicate with management, clients, customers and vendors alike.
Customer service excellence is a must.
In today’s competitive business environment, it’s imperative that administrative support staff interfacing with customers be well-trained with regard to mindset required for service excellence. Uniforce employees are evaluated for their capacity to support sales and marketing functions when necessary. Their number one priority is compliance to the processes and goals set forth by your management team. This may pertain to such tasks as maintaining inbound or outbound call volume quotas, or supporting product returns, RMAs and return authorization guidelines, along with billing support responsibilities that may include chargeback management.
Supporting compliance and regulatory guidelines.
Uniforce administrative support staff within medical offices, clinical settings, legal offices, accounting firms and financial settings are compliance oriented. Part of the skills testing, evaluation and matching prowess that our company is known for relates to vetting concerned with compliance.
From temps to direct hire employees, our goal is to protect our clients and reduce the risks associated with industry-specific regulations and compliance. Uniforce healthcare administrative support personnel are familiar with patient privacy issues related to HIPAA-compliance and many are experienced with JCAHO audits and best practices.
Uniforce admin support staff who work in legal offices, accounting firms and financial institutions are also cognitive of the privacy concerns, regulations, guidelines and risk factors that must be considered as well. Our pledge is to ensure that our pairing of skills leaves every workplace more efficient and more compliant.
Let’s discuss how we can improve the efficiency of your office.
If you’re an administrative support professional, we should connect too.