Uniforce Staffing Solutions

Outbound Customer Service - Technical Support

Customer Service
Houston, Texas
  • Added - July-29-2019
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Contract/Temp

Our client, an international consumer brand with a branch office in Houston, Texas, seeks a Technical Support individual who will call existing clients to communicate a new software technology.  This is a 3 month temp/contract position.  In this role, you will:             

* Using provided call list, introduce yourself and target the IT manager and or employees responsible for placing toner orders or providing system meter reads

* Discuss the benefits of using new software

* Provide instructions on how to install Agent or schedule a follow up appointment with branch service staff.

* Provide feedback to branch service & admin people to initiate next steps

 * Interact with branch Sales, Service and administrative staff to gain additional insight into specific customers

Requirements

* Excellent communications skills; ability to dummy-down technical issues, speaks clearly

 * Understanding of Networks, software installation, servers, MS Office

 * IT Technical background a plus

 * Self-starter

Interested in this job? Apply Now.