Technical Support Engineer
Direct Hire
Our client, a medical devices distributor, seeks a Technical Support Engineer. This is a direct hire full time position. Salary + commission.
Responsibilities include:
- Act as principal customer contact regarding technical product support and problem resolution.
- Communicate customer feedback to inside engineers to improve products.
- Provide product education and advice to external customers.
- Interact with marketing, product development teams, and customers concerning products and
product application.
- Act as technical liaison with manufacturing partners.
- Train internal and external customers.
- Ensure that sales quotas are met.
- Persuade clients that product best satisfies their needs in terms of quality, price and delivery.
- Conduct research, identify potential clients, contact prospective customers, arrange meetings, and present products in a convincing and persuasive manner in business to business environment.
- Perform administrative tasks, track sales activities, write reports, negotiate contracts and support marketing activities.
- Identify and establish new business to business sales.
- Visit prospects and customers to demonstrate and explain benefits and features of products
and services.
- Prepare contracts, proposals and quotations.
- Attend tradeshows as assigned.
BS in biomedical, mechanical, or equivalent engineering preferred.
- Sales education or sales experience required