Direct Hire

Our client, a large dermatology and skin care medical practice, seeks a Front Desk Medical Administrative Assistant on full-time, direct hire basis.  Come join a warm group of doctors, nurses, and MAs who enjoy helping patients in a cosmetic environment.   In this role, you will handle:

• Greeting and welcoming patients.

• Answering phone calls in a prompt and polite manner.

• Transferring calls to appropriate staff in the billing department.
• Registering new patients and updating existing patient demographics by collecting detailed patient information, including personal and financial.
• Entering/updating patient information in the system in a timely and accurate manner.
• Processing medical insurance information, verifying patient eligibility, and addressing any patient questions about insurance (liaise with Billing department as appropriate).
• Performs insurance authorizations as needed for all services as needed.

• Collecting payment information and saving for future balances.

• Assisting patients with completion of paperwork when necessary.

• Scheduling appointments as needed in accordance with provider schedule.

• Scanning, updating, and filing medical records.
• Informing necessary office personnel including practice manager/MD of patient arrival, waiting room wait times, patient flow, and communicating with patients accordingly.
• Attending all in-house training and continued education opportunities

PREFERRED EXPERIENCE

• 2 years working in a medical office
• Positive, welcoming, and can-do attitude with patients and other practice team members.
• Computer Proficiency and superior keyboarding skills (approximately 55 wpm).
• Passion for helping others in a healthcare environment.