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Happy Administrative Professionals Day!

Posted on Apr 22, 2020

Today is April 22nd. You know what that means? Well, if not then, let us tell you.

UNIFORCE Staffing Solutions would like to wish all administrative support staff a very “Happy Administrative Professionals Day.” This celebration applies to everyone, especially those working in the healthcare and essential business sector.

National Professional Secretaries Week and National Secretary’s Day was created  in 1952 through the work of Harry F. Klemfuss of Young and Rubicam.

The name of this special day has changed and evolved over the past few decades. Yet, the importance of recognizing these vital individuals  has continued to grow. The two new terms in use today are: “Administrative Professionals” and “Executive Administrators (or Admins)”. The two names sometimes mean different roles and responsibilities in different companies and organizations. Both are broader terms, that encompass more positions than the original “Secretary” role.

The most common ways of recognizing your Administrative Professional(s) today are:

  • Flowers
  • Cards, often with restaurant or shopping gift certificates
  • Take them to lunch 
  • Candies
  • Assorted Gift Baskets
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The Families First Coronavirus Response Act (FFCRA)

Uniforce News
Posted on Apr 02, 2020

The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. These provisions will apply from April 1, 2020 through December 31, 2020.

Click on the FFCRA Poster to learn more.

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Remote Worker Compliance Issues to consider

Posted on Mar 27, 2020

These are extremely challenging times and companies are requiring their workforce to move from a traditional office workplace to a remote workplace. Due to the recent COVID-19 pandemic, some employees are afforded the opportunity to maintain their role as a remote worker and work from home. Sounds like a win-win scenario, but there are other factors to consider when it comes to worker compliance.

When an employee works from home, it is important to remember that the worker is technically working from a home office in the state they reside. Consequently, the employer is required to file payroll taxes in that state where the remote worker lives and works. Such payroll taxes include:

  • Employer paid State Unemployment Insurance – SUI
  • Employer paid State Income Tax – SIT (employee tax deductions such as FUTA, FICA, State/Local Taxes)
  • Workers Compensation Insurance Premiums from the labor category the State where working
  • State Temporary Disability Benefits (TDB) mandated by the state

If a company is not already registered as an employer in those states where the remote worker lives, it should register with the state’s Department of Labor and Department of Revenue. Another option is to partner with a staffing firm that provides third party payroll solutions. A staffing firm or employment agency with an existing state account or registration can quickly on board the employee and handle the mandatory employer liabilities in the state of the remote worker. Additionally, it can be a creative tool to minimize headcount, if necessary, during these financially challenging times. Many CFOs keep an extensive eye on monthly headcount to monitor:

  • Financial and Business Planning
  • Censuses for Employee Benefits and eligibility (health benefits, 401(k) discrimination testing)
  • New Federal laws requiring employer benefits actions with regards to sick leave, family paid leave, and unemployment benefits eligibility due to COVID- 19 and the new FAMILIES FIRST CORONAVIRUS RESPONSE ACT (FFCRA).

It’s also a good time to review those 1099 Independent Contractors who’ve been sent to work from home. A remote worker that 100% relies upon the business of the client, may technically be an employee and not an Independent Contractor. It may be a good time to question whether that worker can provide billable services as a 1099 or should rather transition to an official W-2 employee. Staffing firms can also provide third-party payroll solutions when it comes to 1099 Independent Contractor worker compliance. The employment agency will become the legal employer of record and convert the 1099 to an employee. Now the States that can get their share of taxes and State Unemployment Insurance contributions.

While companies are doing what they can to retain existing employees as remote workers, employer should factor in worker compliance issues that may resurrect as other issues.

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Coronavirus Workplace Resources

Posted on Mar 13, 2020
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How to Craft the Best Resume for an Employment Agency

Posted on Mar 02, 2020

Applying for a job is one of the most stressful endeavors, especially in this ever-increasing competitive job market.  So how does one make a resume stand out in the crowd of hundreds of candidates applying for the same job?  Keep in mind the warp speed at which an employment agency reads a resume.  This is truly the chance to shine on a document and take a moment to light your way!

Now is a good time to take advantage and work with an employment agency because of the 50-year low unemployment rate and shortage of unemployed candidates.  An employment agency searches for a well-crafted resume from the most qualified applicant to place at their client.  Recruiters are always open to continually engaging with available employees who are hoping to find a new opportunity.   

How one presents herself on a well-crafted resume will determine the perception of a recruiter at an employment agency.  Remember to highlight technical, customer service, and computer skills as well as work history and important accomplishments.  A recruiter instantly determines whether or not a candidate is qualified for the job.  Use each job description posting as a guide and craft the resume for each position by choosing certain keywords to instantly grab the attention of the recruiter.  Only apply for a job if the entire description has been reviewed.  Imagine the embarrassment when a recruiter calls saying, “Tell me where and when you used this specific skill.”  Suddenly you’re on-the-spot to disclose, “I’m not really familiar with that software”.

With regards to formatting text, choose a basic, simple, and clean font.  Arial and Calibri convert easily from device to device.  Fancy fonts are distracting and messy when transferred.  Keep the information in an easy-to-follow order:

Contact Information – Write your name and use an email address, even if you need to create a new one, which will present yourself as a business professional.  There is no need to include a home address, especially if applying for out-of-area jobs.  If you really want to stand out, include the specific position you’re applying for.  Leave off a photograph; save it for your social media sites.

Summary or Career Objective – Highlight what you will be offering to this company by matching the position you’re applying for, not what you’re looking to do.  You might miss an opportunity by mistakenly appearing to be seeking a completely different position.  Carefully read and review the job posting from the employment agency for relevant experience and skills required.

Skills – List hard key skills first such as technical, computer software competencies.  If a completed up-to-date certification is required for the job, get the original stamped document from the institution.  Even if it isn’t absolutely required – if you list it, present it.  Also, list soft skills such as communication, teamwork, time management, and self-development.

Education – Honesty is the best policy!  If you have graduated with a college degree, it’s usually understood that have a high school degree.  List the degree obtained, field of study, the school, and achievements obtained during your education, if they make sense for your career.

If your college degree is incomplete, list the courses taken.  If you are currently attending classes, write “currently enrolled” and “intended completion date”.  There have been cases where candidates listed the year which they wanted, but did not graduate.  The recruiter from the employment agency requested a completed transcript directly from that college.  When the response is “Sorry, she/he did not graduate,” it can be a disaster.  The hiring process fizzles with the client, as it appeared to be falsification of degree.  

Employment History – List in chronological order each previous employer and include the month/year started and month/year ended, as well as each company’s City/State location.  Avoid the common mistake of using a confusing Job Title that is so specific to a previous employer, but not relevant to the industry.  Intertwine your exceptional communication skills into your past positions, highlighting how you successfully created opportunities to grow with continual learning and joining members of your team for growth opportunities and reaching goals together.

If you were a top performer and were recognized with an award, highlight those meaningful responsibilities and achievements to an employment agency.  Showcase how you were treasured and kept on as a great talent!  If you were internally promoted or moved into other roles within the organization, demonstrate your flexibility and valuable qualities, especially the wish for continual career development. 

Share your tactics of how you improved group performance, helped your employer meet goals, and built a positive work environment for the team.

References – There is no need to list references on the resume.  A recruiter will request them if and when the interview process progresses.  Word to the Wise – never fake them.  A recruiter in an employment agency will call each one for their assessment of your work track record.

Also remember to have someone else review the resume for spelling errors, incorrect punctuation, and grammatical flow, before sending it to an employment agency. 

Start a new journey on your never-ending career path.  You never know where life will take you!

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The 20 Critical Care Compliance Steps for a Healthcare Staffing Employment Agency

Posted on Feb 14, 2020

There are several employment agencies located in New Jersey who provide medical or healthcare staffing for hospitals, clinical facilities, healthcare organizations, and medical offices.  But in today’s world, it is imperative for employment agencies to follow the careful healthcare and HIPAA compliance guidelines in order maintain critical patient safety standards.  Such policy examples include personal background checks, employment verifications, educational searches, and validation of all required up-to-date Certifications and Licenses.  After all, the employment agency is the legal employer of record.

In recent years, healthcare facilities such as hospitals, physician practices, and outpatient centers are ever more requiring a long list of pre-employment tests which comply with patient care and safety standards.  It is to a healthcare organization’s advantage to align with a healthcare employment agency that has a solid compliance process and infrastructure consisting of testing providers and recordkeeping.  An agency that consistently verifies its temporary/contract employees in accordance with hospital standards aligns its workforce with the same standards as full time hospital staff and also provides risk management.   When an organization intends to hire the temporary employee as one of its own staff (known as a temp-to-hire), it needs to ensure that the candidate has a diploma, license, certificate, or simply the health record to comply with HIPAA standards and create an environment of safety and security for patients. 

Take a look at these 20 pre-employment tests that a healthcare employment agency will provide for its clients.  

  1. Seven-year Criminal Background Check Report.
  2. Criminal background checks, including an OIG (Office of Inspector General) search.  This investigation will discover and alleviate fraud and discover if a person whom has worked anywhere outside of the US has any offenses of the laws and regulations, whether criminal, civil, misconduct, or administrative.  This protects any falsifications when attempting to work in the US.
  3. SAM (System for Award Management of the Federal Government) which checks the exclusion list of those individuals or organizations.  (e.g. Registered Sex Offender, cancer research and heart testing programs, or maternity research to help women in the future.)
  4. OFAC (Office of Foreign Assets Control) is a Social Security trace of individuals’ names associated with a SSA number, even if one has moved to or employed in different cities or states within the US, including reversal of first and last names.  All links to a SSA number is traceable and tracked during one’s whole life.  It reaches beyond 7-year criminal background check and includes fraud pertaining to a stolen SSA.
  5. I-9 Verification of Government Approved Documents, utilizing e-Verify to compare Government records, provides confirmation that an individual is authorized to work in the US.  An employment Agency can request inquiry into USCIS Immigration system for remote candidates.
  6. MDI (Master Death Index) is the SSA’s database search.  This is to prevent usage of a deceased person’s SSA number.  
  7. Employer Verification.  This advises where an employee has worked with dates in order to compare to the resume, along with References verified by a 3rd party.
  8. Educational Verification.  With direct contact to schools, transcripts and the actual diploma are obtained, in order to avoid falsification of diplomas or lack of required coursework or certification.
  9. Current BLS (Basic Life Support). 
  10. Even for non-clinical positions, since 2015’s law changes, Nurses may validate their knowledge to employers and patients by repeating ALS and BLS annual.
  11. For eligibility, a Certified Medical Assistant not only needs to have taken courses and classes, but have passed the rigorous CMA State Board Certification Exam.  The NJ Agency calls the school for verification, as well as a reputable 3rd party, to provide proof of credentials.
  12. In order to become a Registered Nurse, passing the NCLEX Nursing Exam.  RN and BSN is now a requirement.
  13. License suspensions, their reasons, probations served, and reactivations are verifiable.
  14. Hospital tests include MMR Titer and Varicella Titer 
  15. 10-panel Urine Test screens and detects 100% of every type of drug.   
  16. Hepatitis requires H #1 and H #2 tests (better known as PPD).  Part #1 is performed in 3 days requiring an arm read, then a wait of 8 days until it is planted, later it is repeated as a false negative or false positive can exist.  If positive, chest X-ray may indicate the person contracted it in the past, but is currently inactive.
  17. The FIT test monitors physical respiratory which registers breathing into a mask.
  18. Vision test.
  19. Skills Testing confirms that the candidate has acquired and will demonstrate the specific skills which the client requires, even for non-clinical candidates.
  20. Self-learning tests are required by HIPPA for all temporary or full time staff.

It is the responsibility of a disciplined New Jersey healthcare employment agency to naturally conduct these important tests promptly for each candidate.  It is equally important to explain to the candidate in person all the policies, procedures and on-the-job conduct expected.  These effective trainings help educate and prevent any future violations of the temporary/contract employee once on site, and continually comply with HIPAA.  Why not make the perfect healthcare employee new hire early in the process?

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A Permanent Placement Agency May Become Your Best Hiring Asset

Posted on Feb 01, 2020

Good news again.  The latest jobs report stated that the US unemployment rate has reached its lowest level in 50 years at a record low 3.5% in December 2019.  The US has, for the 22nd straight month, seen this rate at or below 4%.  Hiring has not slowed down in 2020, and companies are continuously adding essential headcount.  The demand has placed pressure on Human Resources departments to keep up with the pace of hiring.  Sometimes a permanent placement employment agency can be a viable partner.

According to Glassdoor, “unfilled jobs in the US tech market alone add up to a value of $20.1 billion.”  Additionally, the US Job Vacancy rate in October 2019 was 7,267,000 people.  Over the 12 months ending in November, hires totaled 69.8 million and separations totaled 67.5 million, yielding a net employment gain of 2.3 million. These totals include workers who may have been hired and separated more than once during the year.

Having a vacant position often impacts a company in dollars, directly and indirectly, in ways more than just salary.  There is also the cost of advertising, background checks and drug screening, along with intangible cost of a vacant spot.  Especially in a smaller business, the time spent internally recruiting through job boards may take up a month and cost upwards of $10,000.  Most employees generate revenue for their company up to three times their yearly salary during 220 working days of a calendar year. 

When a company’s Human Resources Department partners with an efficient employment specialist at a permanent placement agency, there can be a high level of complimentary recruitment support.  A permanent employment agency provides recruitment expertise.  These recruitment firms keep up with the pace of employment hiring trends, recruiting practices, industry knowledge, and technology as it quickly evolves.

A permanent placement agency can handle all the sourcing, candidate pipelining, pre-screening and marketing/advertising for an HR Department.  The agency constantly navigates, sources, identifies, and interviews specialized talent pools of candidate.  It’s what they focus on, it’s what they do! 

There is also a deep advantage of partnering with a full service employment agency that handles both temp and permanent placements.  An agency that has employed, observed and enjoyed a positive on-the-job work history with qualified candidates can be an asset for a new full time position.  The employment agency clients deem these candidates as high performing, diligent, and, most importantly, reliable dependable. 

Sometimes these stellar temporary employees are just waiting and hoping for the opportunity to become a permanently placed employee somewhere; and for a client, it’s a vacancy filled!  There’s also less risk hiring a candidate who has survived the trial period, while being observed closely as a temporary employee.  A file full of client feedback exists, with a built-in review!

2020 is a new year and sometimes a new budget.  There are opportunities to stay competitive with talent acquisition by aligning with experts.  A permanent placement agency can quickly fill replacements and add new staff.  They can assist with productivity and absorb the burden of full time job vacancies.

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Can a Temp Agency help me with my Career Change?

Posted on Jan 15, 2020

How a New Jersey Temp Agency helped me with my Career Change – from Perfume to People, an HR Manager’s Adventure!

The most common daily questions we get from callers are: “How do I switch my career?”, “I lost my job and I don’t know what else I can do” or “I want to explore my options and see what else is out there”.  Throughout our working years, we sometimes find ourselves in a role where we feel stuck, confused, or unsatisfied for so many different reasons.  For some, it’s the corporate culture, the commute, the hours, the boss, the department, the plane, train, or automobile travel for work, etc.  Sometimes we just wish to try out something new!  Why not?!  Hold on… the idea of starting a new career can feel daunting, like “Where do I begin, who do I call”?

A well established New Jersey Temp Agency entertains and takes career change requests seriously, especially since UNIFORCE Staffing Solutions did just that for their HR Manager, who herself began as their own Temp.  After energetically studying and becoming proficient in the languages of Spanish and French, she spent years travelling domestically and internationally, successfully involved in the launch of everything perfumed – fine fragrances, cosmetics, body and household products.  She “dreamt” new product development concepts, then worked with perfumers and chemists to conceive, scent and package them into tangible real products. She also wrote supportive PowerPoint presentation and presented live to product manufacturers, designers, and celebrities.  Yes, the creative work was invigorating, the clients were glamorous, and the travel allowed her to ‘see the world’ of Asia, Latin America, Canada, Europe (skiing with colleagues in the Alps), and many US States. Unfortunately, with her kids nearing the teenage years, the time came to calm the commute, spend time at home in New Jersey, and perhaps try something new and different.  “Whaaat?”, her colleagues exclaimed.

She had no idea that a local New Jersey Temp Agency could help with a career change using her current skill sets of creative writing, media design, public speaking, administration, emailing decks to worldwide affiliates, speaking English/Spanish/French, and finding, hiring, and training her own department staff.  It was luck that a friend had worked through the Temp Agency, Uniforce Staffing Solutions, to restart a career.  Maybe there was hope!

Thrilled to find and help this marketing maven with a career change, Uniforce Staffing Solutions recruiters thoroughly probed and uncovered a multitude of useful administrative and people skills.  The exploration gave recruiters a keen determination of how these skills could be marketed to a new opportunity, and at which clients, right here in New Jersey. This gave her hope.  Her crossover of expertise afforded the Temp Agency to hire her repeatedly for required projects and positions. In some assignments, she helped write the marketing plan at a college and at others, she handled administrative and layouts at designer label manufacturer. She also handled market research at a food company, and corporate front desk reception.

What an awesome opportunity to try out different industries, companies, products, and people!  They benefited by easily filling their positions with her, always receiving positive feedback about ‘consistent solid work ethic, effective interaction, always on time, never out’.  Why not use her everywhere, and Uniforce Staffing Solutions did!  Some clients’ assignments were staged to last a week or two, which turned into a month or two, some into a year or two.

In between assignments, this New Jersey based Temp Agency hired her to ‘woman’ their busy front desk, as their full time employee eventually retired.  Happily, this outstanding and several times “Employee of the Month” was invited to join them permanently, fully supporting the Team.  With past experience recruiting in the fragrance industry, she reignited this former skill by recruiting Temps herself, then segued into all areas of Human Resources as HR Manager of Uniforce Staffing Solutions.

Her product was perfume, now her product is people. Helping each candidate find a job allows them to feel good in many ways – the reward of a career change to HR Manager by a Temp Agency!

Not surprising, she is grateful and sincerely “Thanks” Uniforce Staffing Solutions, and they appreciate her as a welcomed addition. 

Yes, a NJ Temp Agency can help you with a career change!!

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